Frequently Asked Questions

What is an Escape Room and how do they work?

An escape room is an immersive thematic experience where a group solves puzzles to exit a locked room in 60 minutes.

Am I actually locked in the room?

No, you can exit at any time. Doors are never locked for safety reasons.

How long is the experience?

Each game is about 90 minutes total – 15 minutes for briefing, 60 minutes for the game, and 15 minutes for debriefing.

How much does a game cost?

$38 per person with a 4-player minimum. Discounts are available for large groups. Book Now.

What’s the minimum or maximum group size?

Minimum 2 people (4-person cost applies), maximum 10 depending on the room. See each room page for details.

Can I reschedule my escape room?

Yes, please contact us at least 24 hours before your booking to reschedule. Fees apply within 24 hours.

Which escape room is best for beginners?

Snow Day is perfect for first-timers and families. Difficulty level 1/5.

Are kids allowed?

All ages are welcome. Players under 12 must be accompanied by an adult. Kids under 5 are free.

What are the difficulty levels of each room?

• Snow Day: 1/5
• Professor Pittsburg: 3/5
• No Signal: 4/5
• Trapped in the 80s: 5/5

Can I buy a gift card online?

Yes! Scroll below on this page to purchase directly without leaving the site.

Do gift cards expire?

No — gift vouchers never expire.

How do I redeem a gift card?

Use your gift code at checkout on our booking page.

Where are you located?

391 Diablo Road, Suite B, Danville, CA 94526 – behind the main building in the rear parking lot.

Which areas do you serve?

We serve Danville and surrounding East Bay cities including Alamo, Walnut Creek, Dublin, Pleasanton, Fremont, Livermore, and more.